These Terms and Conditions ("Terms") constitute a legally binding agreement between you (referred to as "Client," "you," or "your") and Loyalty Service Tec LLC ("Company," "we," "our," or "us") governing your access to and use of our website and services.
By accessing our website, requesting a consultation, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Loyalty Service Tec LLC is a digital enablement and technology development company based in San Diego, California, providing IT services including custom software development, AI solutions, cloud services, mobile applications, and digital consulting to clients worldwide.
Contact Information:
Email: info@loyaltyservicetecllc.com
Phone: +1 (857) 365-5497
Address: 1066 BROADWAY BAYONNE,
NJ 07002-4155
We offer a range of technology services including but not limited to:
Custom software development
AI and machine learning solutions
Cloud computing and DevOps
Mobile application development
Data analytics and business intelligence
UI/UX design
Digital consulting
Website and e-commerce development
IT support and maintenance
Detailed service descriptions are available on our website and in project proposals.
All content on our website, including text, graphics, logos, images, software, and code, is the property of Loyalty Service Tec LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.
Upon full payment, we grant you a non-exclusive, perpetual license to use the final deliverables (custom software, designs, etc.) developed specifically for you. We retain the right to reuse general methodologies, code libraries, and tools that do not incorporate your confidential information.
If your project incorporates third-party software or components, your use will be subject to the applicable third-party licenses.
As a client, you agree to:
Provide accurate, complete, and timely information necessary for project execution
Designate a point of contact with decision-making authority
Review and provide feedback on deliverables within agreed timeframes
Comply with all applicable laws regarding your content and use of our services
Maintain the confidentiality of your account credentials
Obtain any necessary permissions for materials you provide
Failure to meet these responsibilities may result in project delays or additional fees.
All services are provided based on a formal proposal or statement of work (SOW) agreed upon by both parties. Each proposal will include:
Scope of work
Timeline and milestones
Fees and payment schedule
Specific terms relevant to the project
General estimates are non-binding until formalized in a proposal. Actual costs may vary based on finalized requirements.
All fees are in US dollars unless otherwise specified. Fees do not include taxes, which are your responsibility.
Deposits: A deposit (typically 30-50%) may be required before work commences
Invoicing: Invoices are issued according to the payment schedule in your proposal
Due Date: Payment is due within 15 days of invoice date unless otherwise agreed
Late Payments: Late payments may incur interest at 1.5% per month and may result in suspension of work
Bank transfer
Credit card (Visa, MasterCard, American Express)
PayPal
Checks (for US clients, with clearance before work begins)
Project timelines are estimates provided in good faith. We strive to meet all deadlines but are not liable for delays beyond our reasonable control (e.g., client feedback delays, third-party issues, force majeure).
For longer projects, we break work into milestones with associated deliverables and payments. Your timely review and feedback are critical to meeting milestones.
Deliverables are considered accepted if you:
Provide written approval
Fail to provide feedback within 10 business days of delivery
Make payment for the milestone
Both parties agree to maintain the confidentiality of all proprietary information disclosed during the engagement. Confidential information includes business plans, technical data, source code, and any information clearly marked as confidential.
Confidentiality obligations do not apply to information that:
Is or becomes publicly available through no fault of the receiving party
Was rightfully in the receiving party's possession before disclosure
Is independently developed without use of confidential information
Is required to be disclosed by law
We may sign a separate Non-Disclosure Agreement (NDA) upon request.
We warrant that our services will be performed in a professional manner consistent with industry standards. If we fail to meet this standard, we will, at our option, re-perform the non-conforming work or provide a refund for that portion.
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
The services will be error-free or uninterrupted
Defects will be corrected
The website or servers are free of viruses or harmful components
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LOYALTY SERVICE TEC LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES.
Our total liability for any claim shall not exceed the amount paid by you for the specific services giving rise to the claim during the 12 months preceding the event.
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
You agree to indemnify and hold harmless Loyalty Service Tec LLC, its employees, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
Your content or materials provided to us
Your use of our services in violation of these Terms
Your violation of any applicable law or third-party right
Either party may terminate a project for convenience with 30 days' written notice. In such case, you will pay for all work completed through the termination date.
We may terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Upon termination:
You must pay all outstanding fees
We will deliver completed work for which payment has been received
Confidentiality obligations survive termination
Post-launch support and maintenance are not included in development fees unless specified in your proposal. Separate support agreements are available and include:
Bug fixes and patches
Security updates
Technical support
Performance monitoring
Our services may integrate with or reference third-party platforms, tools, or services. We are not responsible for the content, functionality, or practices of these third parties. Your use of third-party services is governed by their terms.
You agree not to use our website to:
Violate any law or regulation
Infringe upon intellectual property rights
Transmit harmful code or malware
Interfere with website operation
Collect information without consent
If you create an account, you are responsible for maintaining confidentiality and for all activities under your account. Notify us immediately of unauthorized use.
Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including acts of God, war, terrorism, pandemics, strikes, power outages, or internet disruptions.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
Informal Resolution: Before filing a claim, parties agree to attempt good-faith negotiation for 30 days.
Arbitration: Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in San Diego County, California. Each party bears its own legal fees.
Class Action Waiver: All disputes must be brought individually; no class actions are permitted.
We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting. Your continued use of our services after changes constitutes acceptance. Material changes will be notified via email or website notice.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with any proposals, statements of work, and appendices referenced herein, constitute the entire agreement between you and Loyalty Service Tec LLC regarding our services, superseding any prior agreements or understandings.
No failure or delay in exercising any right shall constitute a waiver. Any waiver must be in writing.
If you have questions about these Terms, please contact us:
Loyalty Service Tec LLC
Email: info@loyaltyservicetecllc.com
Phone: +1 (857) 365-5497
Address: 1066 BROADWAY BAYONNE, NJ 07002-4155
Come and visit our quarters or simply send us an email anytime you want We are open to all suggestions from our clients.
1066 BROADWAY BAYONNE,
NJ 07002-4155
+1 (857) 365-5497
info@loyaltyservicetecllc.com